my recharge app will not open

zoeshore
New Member
1 0 0

help. my recharge app will not open when i click on it. even tried opening it into a new tab, and it still does not work. any suggestions?

 

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Levixmo
Tourist
4 0 3

Same here. I just installed the app but it won't open from the Shopify Apps dashboard. What a letdown!

Did you find a way to make it work? 

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deborahamkaya
Tourist
3 0 2

Hi there, not sure if this is the exact same thing or not but I thought I'd share as I haven't seen any responses.

For a month now, I have been unable to access any of my Shopify apps. I even tried upgrading iOS on my MacBook. Tonight I tried to access apps using my iPhone and got an error message telling me to change the privacy settings on my phone and it worked:

  1. Settings
  2. Shopify
  3. Allow Cross-Website Tracking (turn this ON)

On my MacBook, there are the steps I followed:

  1. Safari
  2. Preferences
  3. Privacy
  4. Prevent website cross-tracking (turn this OFF)

Hope this helps you all!

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