my recharge app will not open

[zoeshore]

help. my recharge app will not open when i click on it. even tried opening it into a new tab, and it still does not work. any suggestions?

[Levixmo]

Same here. I just installed the app but it won't open from the Shopify Apps dashboard. What a letdown!

Did you find a way to make it work? 

[deborahamkaya]

Hi there, not sure if this is the exact same thing or not but I thought I'd share as I haven't seen any responses.

For a month now, I have been unable to access any of my Shopify apps. I even tried upgrading iOS on my MacBook. Tonight I tried to access apps using my iPhone and got an error message telling me to change the privacy settings on my phone and it worked:

1. Settings
2. Shopify
3. Allow Cross-Website Tracking (turn this ON)

On my MacBook, there are the steps I followed:

1. Safari
2. Preferences
3. Privacy
4. Prevent website cross-tracking (turn this OFF)

Hope this helps you all!