paypal popup on home page

New Member
1 0 0

Hi, i have a paypal advertising popup on the homepage. how can i remove this? Really annoying as on mobile cannot apply my customers to get discount and so on....

Shopify Staff
Shopify Staff
1171 154 191

Hey, @NoemiLilly. Welcome to the Community. That does sound annoying!

Generally pop ups are there due to a third party app, or is from a function built-in to your themeWhich theme are you using? Have you installed any apps that are for Paypal and/or pop ups? 

I’m happy to look further into this for you, so we can determine where the pop up is coming from, and how to disable it. Therefore, please share your domain name so that I can take a direct look at the pop myself. Or provide a screenshot of it, which may also help us determine where it is coming from. Thanks

Helen | Social Care @ Shopify 
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