"This Instagram business account is already linked to a Commerce account on Shopify"

TripleSnakes
Tourist
4 0 1

I know there are several threads on this but it doesn't seem like anyone has found an answer. I really want to sell products on instagram but my account says it can't be submitted for review because there are no products in my catalog. Then, I go to FB Biz Manager and I get this error when I try to add the instagram account:

 

This Instagram business account is already linked to a Commerce account on Shopify. As of August 31, you'll be able to finish setting up checkout on Instagram from your Shopify account.

 

Can someone help me with this? 

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Mbial-Business
Shopify Partner
15 0 1

Hello,

This is Noureddine from Mbial Business.

Usually, when you receive this error, you or someone with access to your Instagram account and the Facebook Business manager that owns your Instagram account tried to link it with another commerce account from before, so the best option here is to locate and delete the commerce account first then try again. 

Anyways, I can help you solve this issue. All I will need is to take a quick look using Zoom meeting, or Google meets whenever you are available, then I will do my best to help you solve this asap.

PS: I worked with more than 400 brands all around the world with more than 200 five stars reviews on Fiverr, and I would love to help you too.

Please feel free to text me here:

Fiverr: https://www.fiverr.com/nour1eddine

Instagram: https://www.instagram.com/mbialbusiness

Facebook: https://www.facebook.com/mbialbusiness

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