refund app fees

fortunesfate
New Member
1 0 0

I was charged by a bunch of apps I thought I deleted. Is there anyway I can contact someone through shopify to get a refund? Would really appreciate the help.

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Hank
Shopify Staff
Shopify Staff
1066 120 169

Hi, @fortunesfate,

Hank here from Shopify.

Your query relates to third-party app charges, so would need to get the approval of the app developers. Have you reached out to them already relating to this?

Or have you since deleted the apps, and have no way of contacting them directly?

Let me know, as if that is the case, I can reach out to the app developer on your behalf to query this with them.

All the best,

Hank

Hank | Social Care @ Shopify 
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