refund app fees

New Member
1 0 0

I was charged by a bunch of apps I thought I deleted. Is there anyway I can contact someone through shopify to get a refund? Would really appreciate the help.

Shopify Staff
Shopify Staff
1094 128 172

Hi, @fortunesfate,

Hank here from Shopify.

Your query relates to third-party app charges, so would need to get the approval of the app developers. Have you reached out to them already relating to this?

Or have you since deleted the apps, and have no way of contacting them directly?

Let me know, as if that is the case, I can reach out to the app developer on your behalf to query this with them.

All the best,


Hank | Social Care @ Shopify 
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