refund request for vitals app

Ijulien
New Member
1 0 0

Hi There,

Can you please refund me the $ 29 paid for the vitals app? 

 

regards !

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Hyde
Shopify Staff
Shopify Staff
730 73 131

Hi @Ijulien,

Hyde here from Shopify.

Shopify cannot refund invoices on behalf of third-party apps like Vitals. So you will need to request a refund directly from the Vitals developers first who will then reach out to Shopify to authorize it. Here is their contact information: 

Telephone: 209) 200-8183
email: help@vitals.co

I hope this helps!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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