refund request for vitals app

[Ijulien]

Hi There,

Can you please refund me the $ 29 paid for the vitals app? 

regards !

[Hyde]

Hi @Ijulien,

Hyde here from Shopify.

Shopify cannot refund invoices on behalf of third-party apps like Vitals. So you will need to request a refund directly from the Vitals developers first who will then reach out to Shopify to authorize it. Here is their contact information: 

Telephone: 209) 200-8183
email: help@vitals.co

I hope this helps!

All the best, Hyde.