Hi there @siulii!
Don here from Shopify.
In cases like this, I would always ensure your browser is as up-to-date as possible and that you have cleared the cache on it recently or even tried using another browser to check this out.
Should you still have any issues with using the app after that, I would recommend you reach out to the Spocket developers directly using the contact details listed here on the app store page or by clicking on 'Get support' next to the name of this (or any) app in the Apps menu in your admin.
All the best!
I’m sorry to hear that you are experiencing issues with the Spocket platform. I recommend reaching out to us via our support line by sending an email to firstname.lastname@example.org. We are open 24/7 through support and you’ll be able to reach someone shortly after sending your message!