A way to inform customer that their browser is not supported?

New Member
1 0 0

A fair number of our customers are using unsupported browsers (demographic skews older). Sometimes it's really obvious because the product pictures won't even load, but today we had one where the only thing weird was that the drop-down menu to choose a color for the product was just not there. Is there a way to add a pop-up banner or something similar to alert a customer that their browser is not supported? or is this too much of a hassle due to the number of browsers and versions out there?

 

If anyone has dealt with this problem in a different way, I'd love to hear some ideas!

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Shopify Partner
1346 22 208

If you are referring to a "fair" number of customers that can not properly access your store, the proper way to deal with this is to just fix the code.

There are technical ways to provide basic functionality, like images, to older browsers.

 

https://sections.design tips, tricks & Shopify sections
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