About page not working

jessrudy
New Member
2 0 0

Hi 

I was wondering if anyone can help me. I have installed a theme and set up a page and it works perfectly on desktop but on mobile half of it dissapears. 

My page is https://www.rudyfood.co.uk/pages/becomeastockist

If anyone can please shed some light on why this is happening and what would fix it. Is there some part of a code that needs removing. 

Thanks in advance. 

 

 

 

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mkamalkayani
Explorer
65 5 5

Hi,

I have checked on my mobile (iOS 6, tested on safari). seems to work fine. 

Which mobile are you testing on and also which browser?

Can you share a screenshot of the half page?

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jessrudy
New Member
2 0 0

Thank you for your reply.

I am using iphone 12, safari and all I can see is the cat and the first paragraph. I am missing the red section, the banner with the illustrations saying join the rudy family and the purrfect partnership. I have tried to attached screen shots but it wont let me. But if you  view desktop and compare to mobile you will see content is missing. Unless its just me 

Thanks 

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Edward-Newgate
Navigator
505 21 60

Hi @jessrudy 

I've checked your page on both desktop and mobile versions, it works well so I think the issue is that your theme is not compatible well with the safari browser, this also happens with other themes.

Hope it helps!

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