Sorry for facing this issue, it's my pleasure to help us.
Welcome to the Shopify community!
and Thanks for your Good question.
Please share your site URL,
So I will check and provide a solution here.
also can you please try this
thank you for answerr so fast.
its very difficult, almost imposible to find ifo about this issue.
i dont know ANYTHING about computers, programig and anything, sorry
i think my URL is : www.kiasir.com
maybe that help?: https://kiasir.myshopify.com/admin/themes?channel=true
if u need something more, pls let me know what to do.
the mail is email@example.com
thank you so much
Thanks for update i have sent email please check and let me know