Main page: https://www.bigglyboo.com/
Hey all, need some help. I noticed my Add to Cart button keeps showing the loading animation once I add a product. Please help me fix it!
Solved! Go to the solution
Dallas here from the Social Care Team
Thank you so much for sending those links. I took a look at your website but from what I am seeing the "Add to Cart" button is loading as it should.
That makes me think that this could be a cache issue on your browser. Have you tried clearing your cache? This helpful link gives instructions on how to clear the cache for all browsers. Or, if you would prefer to not clear your cache you can just try using an incognito browser.
Can you try one of those options and then let me know how it works?
Very interesting, thank you for letting me know.
Ok, I have a couple more steps for you to try. Can you go to a completely different browser and see how that works? If you could also try with your mobile device on data rather than a wifi connection that would be great.
I look forward to hearing back.
@Dallas -- note that you can add product to cart first time, but when you try pressing add to cart button second time (with spinner on it), it does not work anymore.
i check your site some error found that's way add to cart button loading continue.
I see. Thanks for pinpointing it. I've contacted the app developer to see if they can help. Otherwise i"ll just have to uninstall the app I guess.
The app in question was: Product Descriptions that Sell
Developer: Cart Boosters LLC
These guys are phenomenal. Everytime I've contacted them for help, they've been super fast in their response and support.
Fabulous! I am so happy that it was able to be resolved so quickly.
Please let me know if you have any further questions about anything else.