im having the issue where I have a custom field for personalising products on my product page but when they fill it out that text doesn’t come through to my cart/checkout or order information when it comes through to me. I have the narrative theme - hoping to get some help as I need it fixed ASAP
Welcome to the Shopify community!
and Thanks for your Good question.
Please share your site URL,
So I will check and provide a solution here.
are you able to code can you try this
can you plese try above link code
You need to use the shopify terminology to get it to come through to the cart and checkout page
Checkout the below code, the key here is to use the name="properties[YOUR PROPERTY NAME]"
<p class="some-class-you-decide"> <label for="custom-engraving">Custom Engraving</label> <input id="custom-engraving" type="text" name="properties[Custom Engraving]"> </p>
At the cart/checkout the customer will see "Customer Engraving: Whatever they put inside the textbox"
You will also see this on your order information