An issue with variants?

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New Member
9 0 0

Hi All,

Yesterday I noticed, that some of the variants aren't showing up on the product pages, some are, (colors). But others such as sesistance value and size aren't. It was working fine previously, but I have no idea what happened. I have looked through the theme and can't seem to find an issue. 

I would really apprecaite some advice on this. 

 

Thanks,

Katherine. 

the site is www.vapourandecig.co.uk

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Shopify Expert
195 0 26

Can you provide a specific product where this is happening and what is wrong with that product?

Also make sure the variants in your backend are in-stock and have not been altered. 

Stop Stressing About Shopify You’ve Got Better Things To Do => https://320ny.com/shopify/
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New Member
9 0 0

Oh Hi!

Thanks for getting back to me! I have being trying all day to find a solution. Yes,  Here: http://www.vapourandecig.co.uk/collections/atomizers-cartridges/products/4pcs-ud-zephyrus-organic-co... You can see that for a split second, they show up.

There should be an option to choose resistive values. 

But as you can see here:  http://www.vapourandecig.co.uk/collections/batteries/products/30w-innokin-itaste-mvp-3-0-vv-vw-mod?v... Variants for colors are now affected.

Any assistance is greatly appreciated.

 

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Shopify Expert
195 0 26

There is some javascript that is hiding the dropdown select element when the page loads. Have you installed any apps to help you with these product options and how did you accomplish these customizations originally? 

Stop Stressing About Shopify You’ve Got Better Things To Do => https://320ny.com/shopify/
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New Member
9 0 0

No, I haven't installed any new apps, it was working fine for a few weeks, and just yesterday they suddenly disappeared. 

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Shopify Expert
195 0 26

How was this set up orginally? The swatch colors for product options are nornally not standard. 

Stop Stressing About Shopify You’ve Got Better Things To Do => https://320ny.com/shopify/
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New Member
9 0 0

Yes, it was a template I purchased. I have contacted the developer, but not heard a thing yet. It's puzzling, because it was woking fine. I have unistalled all the apps that were installed, and still nothing. 

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Shopify Expert
195 0 26

Sorry but I'm not sure. You are going to need someone access your store's backend and theme in order to debug this. 

Stop Stressing About Shopify You’ve Got Better Things To Do => https://320ny.com/shopify/
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New Member
9 0 0

Hi,

Thanks for all your help! I do apprecaite it. I have no problem letting someone have a look at the backend if they can sort this out. I'd be most grateful. 

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Astronaut
1890 1 437

Looks like it's just an issue with CSS.  Open Assets/site_temp.scss.liquid.  Find the following block of code.  You may find two instances of it.  Delete the instance after .total-price.

.selector-wrapper{
  display:none;
}

I hope this helps.

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