I use only the Paypal Payment on this website: http://vectorian.myshopify.com/
Customers cannot apply a discount in the cart, which is very confusing for them...
Every cart system allow to use a coupon in the cart.
As I'm using only paypal, they cannot apply the coupon code, they don't event know if it's possible, before confirming the payment via paypal...
Then after that they are redirected to Shopify where, finally, they can apply the coupon.
That sucks... I'm sure a LOT of my customers will abandon the purchase,
because they will never take the risk to confirm paypal payment before seeing they can apply the coupon.
- Is there any valid reason Shopify do it like that? It reduce a lot the benefit of proposing discounts
- Any workaround or application to fix it?
I agree, this totally suck.
Coupons are an absolutely necessary tool to improve sales.
I contacted every guy I could a Shopify, even Tobi, the founder.
Actually Tobi was nice enough to answer me, but they didn't do anything.
They just tell me that I should use another payment system that Paypal... When not everybody live in USA and get easy acccess to stripe...