Auto Video play on Mobile: Narative

New Member
4 0 0

Hi,

We are using a video as slideshow ion our Home (Narative theme). The video plays fine on desktop but does not auto play on mobile. Could someone please suggest a solution?

Thanks,

Pooja

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Shopify Partner
1140 92 138

Could you please share your website URL?

Thanks & Regards
Perennial Solution

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New Member
4 0 0
hi, It’s cando.io.Thanks.
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Shopify Expert
665 170 199

Hi, @Pooja7 ,

This is Evita from On The Map.

 

In the Narrative demo theme, the video on mobile is removed and set to image, so the video is not possible to play on mobile devices. You should contact Narrative theme support, maybe they can change the code. But I guess they removed it, so the performance in mobile devices would be better and mobile data would not be as much usage.

 

Best,
Evita

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