Blockshop theme: Slideshow

Solved
fefecosmetics
Tourist
15 0 3

Hello! Can someone help me with my slideshow? I have the Blockshop theme. The images are really large on the website. Very large, I've reached out to Troop the theme creators a number of times and I've tried to make adjustments they recommended. I've tried 2048, 1536, 1024, 768 and 400. The last one I tried was 1920 and 1200 still these images are very large somehow.

 

If you are using the Blockshop theme and slideshow, what size are your images?

 

Thanks

whats your url?    I see their docs here: https://support.troopthemes.com/guide/image-size-guide/     did you change anything in the code?

 

 

James Byrne, Owner, Information Architect (USMC VET)
After Dark Grafx - Since 1992
"We Work After Dark, So You Don't Have To!"
https://www.afterdarkgrafx.com

Services: Website Design, Mobile App Development (iOS, Android, Windows), Ecommerce, Magento, Shopify, Miva, BigCommerce, Search Engine Optimization, Wordpress, Hosting, Graphic Design, Merchant Accounts, Consulting and all things web related!

Certified Partner/Developer/Affiliates: Shopify, Google Integrator, Wordpress, Zoho, AuthorizeNet, Geotrust and a Member of the San Diego Regional Chamber of Commerce, Veteran Owned Businesses, Veteran's In Business Network.

I also build custom apps for Shopify!
0 Likes
KetanKumar
Shopify Partner
17050 1850 6377

@fefecosmetics 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
fefecosmetics
Tourist
15 0 3
Hello! Here's the URL and password

https://fefecosmetics.com

8334

Thank you
0 Likes
KetanKumar
Shopify Partner
17050 1850 6377

This is an accepted solution.

@fefecosmetics 

can you please check theme customization option?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
fefecosmetics
Tourist
15 0 3
Hello! I've checked the theme customization, images size and emailed Troop
several times. Still the images are too large. Thanks for your support. I
think I will just find a new theme. Thanks again
0 Likes