Brooklyn Theme Customization

Onlyseethegood
New Member
7 0 0

Hi

I keep getting an error page each time I click to customize Brooklyn theme. I’d like to change colors. I’m on an iPad and using the app. Same issue happens when I log in to website. Help!!!

Thx!

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Michal_Morek
Shopify Partner
498 41 81

Hello @Onlyseethegood 

Kindly welcome to Shopify Community.

Would you kindly show me a screenshot of your error page?

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Onlyseethegood
New Member
7 0 0

Hi

Thx for your help. 

I’m getting an error message that says there is a problem loading this page - a technical problem with Shopify. But, I’m thinking it might be my device. 

Can I email you the screenshot?  I really appreciate your assistance. 

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Onlyseethegood
New Member
7 0 0
Hi
Please see attached.
Thx!!
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Michal_Morek
Shopify Partner
498 41 81

Send a Private message here.

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If you would like to hire us as Shopify experts, please reach out via email or private message.
Founder of Shopify agency - Accomplishify.com
Contact me on: michal.morek@accomplishify.com
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Onlyseethegood
New Member
7 0 0

Hi

thx

B99051FA-A9CC-4342-8B46-D5810E254B9B.jpeg

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Michal_Morek
Shopify Partner
498 41 81

Did you try to refresh your page multiple times?

If you found this comment useful then please hit Like and Accept the Solution!
If you would like to hire us as Shopify experts, please reach out via email or private message.
Founder of Shopify agency - Accomplishify.com
Contact me on: michal.morek@accomplishify.com
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Onlyseethegood
New Member
7 0 0

Yes and even tried using the Shopify website instead of the app. 

I’ll try it on another device I guess. 

I can access all other elements of my admin but the customization of the theme. I’m new to this, but somehow finding my way. 

Thx kindly. 

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Onlyseethegood
New Member
7 0 0

@Michal_Morek 

Hi

Have you seen this issue in past?

Thx again 

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Onlyseethegood
New Member
7 0 0

Hi

Has anyone seen this issue before?

TY!

Best,

Jackie 

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