Brooklyn Theme Customization

Onlyseethegood
New Member
7 0 0

Hi

I keep getting an error page each time I click to customize Brooklyn theme. I’d like to change colors. I’m on an iPad and using the app. Same issue happens when I log in to website. Help!!!

Thx!

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Michal_Morek
Shopify Partner
821 72 137

Hello @Onlyseethegood 

Kindly welcome to Shopify Community.

Would you kindly show me a screenshot of your error page?

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
Onlyseethegood
New Member
7 0 0

Hi

Thx for your help. 

I’m getting an error message that says there is a problem loading this page - a technical problem with Shopify. But, I’m thinking it might be my device. 

Can I email you the screenshot?  I really appreciate your assistance. 

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Onlyseethegood
New Member
7 0 0
Hi
Please see attached.
Thx!!
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Michal_Morek
Shopify Partner
821 72 137

Send a Private message here.

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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Onlyseethegood
New Member
7 0 0

Hi

thx

B99051FA-A9CC-4342-8B46-D5810E254B9B.jpeg

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Michal_Morek
Shopify Partner
821 72 137

Did you try to refresh your page multiple times?

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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Onlyseethegood
New Member
7 0 0

Yes and even tried using the Shopify website instead of the app. 

I’ll try it on another device I guess. 

I can access all other elements of my admin but the customization of the theme. I’m new to this, but somehow finding my way. 

Thx kindly. 

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Onlyseethegood
New Member
7 0 0

@Michal_Morek 

Hi

Have you seen this issue in past?

Thx again 

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Onlyseethegood
New Member
7 0 0

Hi

Has anyone seen this issue before?

TY!

Best,

Jackie 

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