I keep getting an error page each time I click to customize Brooklyn theme. I’d like to change colors. I’m on an iPad and using the app. Same issue happens when I log in to website. Help!!!
Kindly welcome to Shopify Community.
Would you kindly show me a screenshot of your error page?
Thx for your help.
I’m getting an error message that says there is a problem loading this page - a technical problem with Shopify. But, I’m thinking it might be my device.
Can I email you the screenshot? I really appreciate your assistance.
Send a Private message here.
Did you try to refresh your page multiple times?
Yes and even tried using the Shopify website instead of the app.
I’ll try it on another device I guess.
I can access all other elements of my admin but the customization of the theme. I’m new to this, but somehow finding my way.
Have you seen this issue in past?
Has anyone seen this issue before?