Brooklyn theme - product variants disappear after one is chosen

Highlighted
Tourist
7 0 1

Well this is pretty weird. When I chose any variant of my products, all previous listed variants disappear WITH "add to card" button. What is going on? :)

0 Likes
Highlighted
Shopify Staff
Shopify Staff
599 42 61

Hi, Martin!

Ted here from Shopify. :-) 

I've had a look at your store but I'm unable to replicate the error. Could you provide a few screenshots or let me know of a product where the error is occurring? Are you able to replicate this on another device, such as a mobile phone? Or possibly replicate the error using a different browser? As well, I'd recommend clearing your cache as shown here just in case. 

Let me know how this goes!

Thanks a mill! 
Ted
 

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
Tourist
7 0 1

I cleared cache. Bug still appears when I try to change product variant/size/color. I'm using desktop.

0 Likes
Shopify Staff
Shopify Staff
599 42 61

Thanks for letting us know! I'd like for the team to take a look if that's OK? To do so, could you email support@shopify.com, from the email address you use to sign into Shopify? When you do, you should receive an automated email back with a ticket number assigned. If you let me know what that ticket number is, I'll have a closer dig into this for you. 

Thanks a mill! 
Ted
 

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
New Member
1 0 0
Hey I have the same issue. What was the resolution?

Cheers
0 Likes