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Brooklyn theme

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KochKistl
Entdecker
33 4 16

Hi, Gabe!

Since yesterday PayPal Express Checkout does not show any more. We haven't changed anything on our side, except implementing eps & Klarna payment.

Please advise.

Best regards,

Walt

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Gabe
Shopify Staff
Shopify Staff
3726 369 865

Hi Walt! @KochKistl 

Where exactly is the PayPal Button missing? Do you have some screenshots from the Shopfront? I tried a test checkout and I got this. EPS & Klarna would not really affect this as they are completely different types of payment methods in the checkout i.e. NOT express.

Were there any other changes made with regard to the help doc above or the theme code? Have you tried deactivating PayPal in the payment settings and reactivating it?

Gabe | Social Care @ Shopify
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KochKistl
Entdecker
33 4 16

Hi, y'all!
Thanks for your swift reply.

Here we go -

step one:
First stepFirst step

step two:
Step two: no Express Checkout showStep two: no Express Checkout show

Weird...

Best regards,
Walt

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Gabe
Shopify Staff
Shopify Staff
3726 369 865

@KochKistl 

Walt, we will need to take a look at your theme. Can you send us a ticket here please, or use our chat for a quicker support?

Gabe | Social Care @ Shopify
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KochKistl
Entdecker
33 4 16

Gabe,

deactivated PayPal & reactivated it again. To no avail.

How do I start a ticket now, exactly?

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Gabe
Shopify Staff
Shopify Staff
3726 369 865

Ok click into my previous ticketing link and enter your full details. In the next screen or two you should be able to choose email or chat.

Gabe | Social Care @ Shopify
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 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog

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KochKistl
Entdecker
33 4 16
KochKistl
Entdecker
33 4 16

Hi Gabe!
We found out that the Express Checkout issue is related to an app we use: bundle builder.

Bundle builder support wrote / solution:

"Thank you for reaching out to us.

Nick is correct, express checkout buttons are not compatible with the app, as they skip part of the ordering process required. They should be removed from the cart page:

https://docs.bundlebuilder.app/further-help/troubleshooting/using-dynamic-checkout-buttons"

Unfortunately another problem arose:

for a press release we are giving out gift cards for a certain period, and now this period has been extended another month. The gift card has been created and cannot be edited in terms of prolongation. The code is however already in print.
How do I change the timeline for a gift card not in use for the time being?
Thank you like always.
Urs

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KochKistl
Entdecker
33 4 16

Erfolg.

Hi Gabe!
Solution / addenum:

in timber.scss.liquid on line 3477 - right at the bottom of the file - this has to be set to

.additional_checkout_buttons .dynamic-checkout__content {
  display: block;
}
 
instead of:
.additional_checkout_buttons .dynamic-checkout__content {
  display:none !important;
}
 
and in cart.liquid commented:
{% comment %}
               {% if additional_checkout_buttons and settings.cart_type != 'drawer' %}
                <div class="additional_checkout_buttons">{{ content_for_additional_checkout_buttons }}</div>
              {% endif %}
{% endcomment %}
 
Now Express Payment buttons work on checkout page and don't show on cart page, which is crucial if you have to rely on a delivery date.
 
Best regards,
Walter
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Gabe
Shopify Staff
Shopify Staff
3726 369 865

@KochKistl Wow, Walter, that is a great solution and will help others here too! Good too that the problem with the Bundle Builder App was solved.

About the Gift Card, you want to extend its discount code validity because of a new press release, is that correct? And the gift card is already in print? 

Let me know if I understood this incorrectly but would these steps help you? The steps I show did not change the gift card code in any way (which is good if it is already printed). See more on that topic here.

Best,

Gabe | Social Care @ Shopify
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 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
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