Built-in product videos out of the box announcement for October - > where is it & how to use it ?

New Member
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Hi !

 

I received one month ago a mail from Shopify about the new product video feature :

 

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Since then I've saw on my admin area a notification about this feature being added to the platform.

 

 

But I don't understand how to use it..? I know that my theme allow some kind of youtube upload -> video embed in the product desc but I guess Shopify did it the good way, uploading video in the product media area.

 

Can't find any informations on that topic, anyone know ?

 

Thanks

 

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Shopify Staff
Shopify Staff
205 25 26

Hey there, @NERD1!

 

Ryder here, from the Social Care Team at Shopify. Thanks for posting! I'd be happy to elaborate in regards to this new media support option we've brought to give merchants a new way to show off their products. Are you a partner or a merchant?

 

This feature will allow videos to be supported, and appear in product media galleries. It also supports 3D models, which can be viewed by visitors through most browsers and through augmented reality on smartphones.

 

Support for Video and 3D Models have been added to the GraphQL and the GraphQL Storefront API, allowing partners to develop media apps that read and write media to a shop, and– via the Storefront API– access media information for use on custom storefronts. Partners can also leverage app extensions to build media editing/creation apps that can embed directly into the Products pages of the Shopify admin through an Admin link.

 

If you're not a partner or developer, you can follow this guide to get started. You'll need to hire an Expert to help you build the 3D models, which you can then add to the 3D Warehouse App.

 

If you are a partner or developer, you might find these resources helpful:

 

You can also reference this post written by our Community Manager, Ty, regarding the limitations of the developer preview. Any questions can be asked in our Community Forums in the API & SDK section.

 

I hope this information helps! Please let me know if there's anything I can clarify.

 

Cheers.

-

Ryder A. | Social Care Team at Shopify
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New Member
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Thanks for your answer !
So as a merchant, I’ll have to wait for my theme provider to add the functionality to the theme right ?
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New Member
6 0 0

I think I answered my questions myself  :

 

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So we'll have to sub to this 4figure/month subsription to get this basic thing?

Nice one Shopify... You take out things from us (like image editing some months ago), don't replace it, add new stuff and give it Shopify plus only.

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Shopify Staff
Shopify Staff
205 25 26

Hey, @NERD1.

I appreciate you bringing this to my attention. I check with our 3D Team to learn more about the release of the feature.

We had intended to release the 3D models and videos to everyone this October; however, some difficulties arose which pushed back the release window. Some of our Plus merchants got an early preview and we wanted to provide them documentation, but didn't want to confuse merchants who did not yet have the feature. Essentially, the feature got delayed, but will be rolling out to all stores with all features in early 2020. We will remove the plus only banner at that time. I understand this feature is important to your business. For that reason, I sincerely appreciate your kind patience as our teams are work diligently to have it accessible to all stores. If you haven any other questions, please let me know.

Cheers.

-

Ryder A. | Social Care Team at Shopify
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 - Was your question answered? Click Accept as Solution 

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