Why is my Shopify Buy Button cart unusually long?

carowilliams
Shopify Partner
10 0 4

Hello, one of my clients is using the Buy Button for her store. For some reason, when something is added to the cart, you have to scroll down the cart for the entire length of the widget before you can view your subtotal and click the Checkout button. This happens on both desktop and mobile and I can't seem to find a setting that changes it. The site is https://www.rubyreidcandles.ca/thecollection. Any help is appreciated!

Replies 9 (9)

KetanKumar
Shopify Partner
36839 3635 11972

@carowilliams 

sorry for any issue can you please share issue image so i will guide you 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
carowilliams
Shopify Partner
10 0 4

Hi @KetanKumar here is a video of the issue and a PDF of the screenshots I took of the bottom and top of the cart. The cart is the entire length of the Buy Button widget that we have embedded on the page.

KetanKumar
Shopify Partner
36839 3635 11972

@carowilliams 

sorry for late reply you have user any app for side cart bcz i can see code

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
carowilliams
Shopify Partner
10 0 4

Hi @KetanKumar I'm not sure what you're asking for here!

KetanKumar
Shopify Partner
36839 3635 11972

@carowilliams 

can you please share screenshot further issue?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
worthmorestore
Visitor
1 0 2

I am also having this issue with my button. Any insight on how to make the cart pop up smaller (and not the entire length of the page, would be very helpful)

KetanKumar
Shopify Partner
36839 3635 11972

@worthmorestore 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
LauraTulloch1
Visitor
1 0 1

In case anyone is browsing this and still looking for an answer, here is the link to a similar question with a resolution that works

https://community.shopify.com/c/shopify-design/buy-it-now-button-is-too-big-on-the-mobile-version-bu...

KetanKumar
Shopify Partner
36839 3635 11972

@LauraTulloch1 

can you please share storeu url

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing