?Can't Customize Theme??

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New Member
9 0 0

Hello, Everytime I go into the "Customize" section of my theme

There are no sections for me to edit.

I'm kinda stuck.

Could I please get some help?



Best Regards, Mikal 

 

I have included a photo below of my problemz

https://ibb.co/jKNeHS

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Shopify Staff
Shopify Staff
754 42 155

Hi, Mikal!

Katy here from Shopify- thank you for reaching out!

I've taken a quick look and these do appear to be showing now for me. Do let me know if you are now able to access this within the theme customizer.

If they are still not showing for you do please try clearing your browser cache and let me know how this goes. I'd love to help you further on this, if needed. 

Cheers,

Katy 

 

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New Member
9 0 0

Thank you!

But unfortunately, its not showing up on my regular "Chrome"

But it shows up on "Incognito" 


And yes ma'am, I did Delete my Cache

 

Best Regards, Mikal

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Shopify Staff
Shopify Staff
754 42 155

Hi, Mikal!

Thanks so much for getting back to me on this.

It does seem like it may be a local issue with your browser. 
Would you be able to test this on a different device to see if you get the same results?  

In either case however let's have a further look into this with you, to help get things fixed.

I have sent you an email to confirm your details- if you could reply to me when you can that would be great!

Cheers,
Katy

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Tourist
5 0 2

I am having the same excact problem right now. 

https://drive.google.com/file/d/1A__cgerSJeeWm4AwJ-6EQu6nqf3fXJlK/view

 

Someone please help!

 

Fatima

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New Member
2 0 0

Hi,

 

I'm unable to customize my homepage :

 

I tried to add a mailing landing page using the code in the link : https://support.weareunderground.com/article/271-how-to-create-a-subscribe-page

 

I have since deleted the template but the problem still persists. 

My home page has been replaced with the following error : 

this is the error i get :

translation missing: en.layout.homepage.mailing_list_join

translation missing: en.layout.homepage.mailing_list_text

 
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