Change Subject Line for Emails sent directly to customers from order page

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New Member
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Hi,

lately I had a few problems in fullfillment & had to contact quite a lot of customers directly & individually thru the emails provided on their individual order page.

The pre-set for the emails is:

Subject line: "Message from [store name]"

Can I change that pre-set somewhere?

I had to do it manually for a lot of emails & of course I forgot to do it on a few.

1) it's boring generic copy and could be spiced up

2) my audience & hence my entire communication is in German - so these mails are inconsistent with our brand communication

 

Thanks for you help

Jonas

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Hi @jonaswind 

Go to settings > notifications, find the email you want to change the title to. For example the below is for order confirmation

Defineify_0-1603971237295.png

 

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Need help customizing your store? Contact me on email at Defineify@gmail.com
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New Member
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Right, that's were I looked as well.

I admit I didn't search thoroughly enough, I DID find it after your call to look again.

However, what I see in the notifciations page...

jonaswind_0-1603971694035.png

 

... does not match reality:

jonaswind_1-1603971710274.png

 

 

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@jonaswindTry changing it and do a test message.

Maybe it's a different notification form?

If my answer was helpful please Like and Accept my post as the Solution
Need help customizing your store? Contact me on email at Defineify@gmail.com
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