Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community!
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
also check your theme setting maybe allow this option
can you please add me on staff so i will check and fix this issue
i have done this please check,
This is an accepted solution.
yes, you can do this can you please just change a setting