Checkout page not loading

New Member
1 0 0

Hi there, 

This is my first store and I've already paid for the plan. Now, after going to the cart page, i try to enter the checkout page, it doesn't load for some very weird reason. Please help me out. Thanks 

Shopify Staff
Shopify Staff
2199 214 459


If you're unable to initiate the checkout, then that would indicate an issue with the theme file. 

1. What is the name of your theme? 

2. Did you get the theme from the Shopify theme store? 

3. Have you made any changes to the cart page? 


Peter | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog