Hi there @spoiledbratuk!
Don here from Shopify. :)
How you can get support for your theme will vary depending on where it came from.
If it is one of the free, Shopify-built themes from our theme store then we can take a look at whether our theme support team will be able to help out in this instance.
If instead, it is a paid, premium theme then it would be supported by its developers rather than by us here at Shopify.
Should you not be sure of this, you can check in your theme itself in the Online store > Themes > Customize theme menu where you can click on theme settings to see info on your theme and any support links like in this example:
Let us know if you need a hand with determining this or where you can get support for your specific theme here.
All the best!