Is there a way to combine digital and physical products? I'm trying to offer the option to either have a digital solution as an alternative to the customer.
I tried adding a non-physical product variant, but I received an error saying that the variants cannot be used for the shipping parameters.
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Lizzy here, from Shopify.
I just wanted to confirm, are you looking to set up one product with both physical and digital variant options? If so, I believe this forum post that I replied to may help out! What sort of products will you be offering in both digital and physical format? Is it a book or magazine that you're working on?
The link I've shared above has instructions and recordings of the steps to add a digital variant and then adjust the shipping settings. Please feel free to share any questions you have on the steps here!
If that doesn't help, would you be able to share a screenshot of the error message that is appearing? That way I can take a look into it for you!