Customer Contact Form Submission

[ringswithgrace]

Hello,

I am using the Minimal theme and have an issue where customers are filling in the contact form but seem to be missing the captcha verification step or are not seeing the captcha verification step. I have had direct feedback from customers that they have sent an enquiry which I haven't received.

Is it possible to either move the verification to the same page or remove it so that customers don't miss this step? 

Thank you in advance,
Grace

[khilan]

hi @ringswithgrace 

plase share your website-url 

thank you so much!

[ringswithgrace]

Of course, it's https://ringswithgrace.com/

[khilan · Accepted solution]

hi @ringswithgrace 

pls open ur shopify and solve this problem.

1. From your Shopify admin, go to Online Store> Preferences.
2. Under Checkout Protection, uncheck Enable Google reCaptcha.
3. Click Save.

[ringswithgrace]

Thank you so much @khilan