Customer Contact Form Submission

Solved
ringswithgrace
Excursionist
18 2 5

Hello,

I am using the Minimal theme and have an issue where customers are filling in the contact form but seem to be missing the captcha verification step or are not seeing the captcha verification step. I have had direct feedback from customers that they have sent an enquiry which I haven't received.

Is it possible to either move the verification to the same page or remove it so that customers don't miss this step? 

Thank you in advance,
Grace

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khilan
Tourist
56 2 10

hi @ringswithgrace 

plase share your website-url 

thank you so much!

ringswithgrace
Excursionist
18 2 5

Of course, it's https://ringswithgrace.com/

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khilan
Tourist
56 2 10

This is an accepted solution.

hi @ringswithgrace 

pls open ur shopify and solve this problem.

  1. From your Shopify admin, go to Online Store> Preferences.
  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.
ringswithgrace
Excursionist
18 2 5

Thank you so much @khilan 

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