Customer sees a product variant image instead of main image on the product page

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Tourist
11 0 4

Hi guys,

Maybe this is nitpicking slightly, but I still thought I'd ask.

This is my main image of a product I am selling. This is the image that is visible in the collections page that represents the product:

Screenshot 2020-10-25 at 21.22.39.png

However, when you go to the actual product page, you see a product image of one of the variants, rather than that image above:

Screenshot 2020-10-25 at 21.23.00.png

Is it possible to choose which image the customer sees when they enter the product page? I would like it to be the same main image that is visible on the collections page, rather than an image of one of the variants.

 

Thanks in advance!

 

Kind regards,

Philipp

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Hi @PhilippIv 

My only guess without seeing your website, does your variant have a image selected on your product creation? i.e. does your pictures switch based on the variant chosen?

if so, that might be the case. Where your variant image is shown because your first variant is pre-selected

If my answer was helpful please Like and Accept my post as the Solution
Need help customizing your store? Contact me on email at Defineify@gmail.com
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Shopify Partner
9274 1180 3266

Hello, @PhilippIv 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Tourist
11 0 4

Hi @Defineify,

 

Indeed, I suspected that this would be the reason. Just wondering if it's possible to have an image attached to all variants and also use the main photo as the first image the customer sees at the same time. Maybe there is a way to make it that no variant is selected by default when the customer looks at the product page?

 

Hi @KetanKumar,

the url is www.domumstore.nl

 

Thank you both!

 

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Shopify Partner
9274 1180 3266

@PhilippIv 

Thanks, i have  check this it working fine

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Tourist
11 0 4

@KetanKumar I don't see any changes on the store

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Shopify Partner
9274 1180 3266

@PhilippIv 

if possible to share video further issue?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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