Customers can't see new price when they select a different product variant

New Member
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When a customer selects a variant the price does not show change accordingly. There must be something interfering with the price updating code but I can't work it out 

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Shopify Staff
Shopify Staff
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Hi, @jacketpotato

 

Rae from Shopify here. Thanks for posting this question - I'm glad to help further with this. 

 

Can you please share a few screenshots, or a screen recording, of how this looks from a customer's perspective? Once I have an example of how this appears, I can help look into this issue in more detail. 

 

In the meantime though, which theme are you using on your site? If you download a new version of Debut into your admin and preview this theme instead, does the same issue occur? 

 

Also, are you using any third party apps to control product variants, or are you using the built-in variants in the Shopify admin? 

 

Once I have the above details, I can certainly help take a deeper look into this issue. 

 

I look forward to hearing back from you! 

Rae | Social Care @ Shopify
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