Debut Theme Collection image size not sizing correctly

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New Member
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I use the Debut theme.  I am trying to use an image in the Collection. (See below.)  The image looks ok in the thumbnail, but when published it is distorted and cut off.  I have tried several sizes of the image:  2000 x 600, 1200 x 400, etc.  Does not work.  Shopify support (very helpful) said it is a problem with the theme and they will get back to me within 3 days.  Has anyone else had this issue?  Thank you.

pic 3.pngpic 2.pngpic 1.png

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Shopify Partner
2970 401 766

Hello, @louis30092 

Thanks for post.
Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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New Member
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Thank you. My site is not public yet.
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Shopify Partner
2970 401 766

ok, no problem. can you please provide a preview URL if possible? 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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New Member
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I'm sorry, I do not know how to do that without giving access.

Here is a video the support person made - https://screenshot.click/20-02-ytdtq-1wn8q.mp4
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Shopify Partner
2970 401 766

can you please just provide your store URL.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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New Member
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coolseniorproducts.com
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