Debut: " There was an error while updating your cart." message on quantity

KatyLee
Excursionist
34 0 10

Hi,

The error message appears after I installed an infinite options app. But it still there after removing the app. Can anyone please suggest a solution?

Thanks in advance.

Katy

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KatyLee
Excursionist
34 0 10

error.jpg

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Scott-Marshall
Excursionist
36 3 3

Hi @KatyLee 

When removing an app from your storefront, injected snippets and code will remain in place when the app is removed, therefore, I'd go through your theme files to ensure any snippets or code related to the Infinite Options app has been removed. I'd check out the "product.liquid" template and your product form.

Cheers,

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KatyLee
Excursionist
34 0 10

Hi,

So , do you need to access to my site? 

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Scott-Marshall
Excursionist
36 3 3

Hi @KatyLee 

I'm not seeing any issues on my end, have you tried clearing your browser's cache?

Cheers,

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KatyLee
Excursionist
34 0 10

Now that "Add to Cart" is back to normal, but it still fail to update cart on cart page. I have cleared cache, can you suggest where i shall look into?

Thanks a million.

Katy

error2.jpg

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