Debut theme - Favicon not showing

MandyLT
Excursionist
34 0 3

Hello 

I have added a favicon via 'customise' 'theme settings' 'favicon' section of the Debut theme.  I have added the image file as a 100x100px .png file, 32 x 32px .png file and a 16 x 16px .png file.  None of these variations works.  I haven't adjusted any code.  

Does anyone know why the favicon isn't showing up please?  

Thank you in advance. 

Screenshot 2020-11-22 at 22.57.15.pngScreenshot 2020-11-22 at 22.57.26.png

KetanKumar
Shopify Partner
14414 1673 5186

Hello, @MandyLT 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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MandyLT
Excursionist
34 0 3

Hi Ketan, thanks for your response. My URL is

little-trip-deign.shopify.com

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KetanKumar
Shopify Partner
14414 1673 5186

@MandyLT 

Thanks for url 

sorry 

KetanKumar_0-1606136186616.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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MandyLT
Excursionist
34 0 3

Ahhhh typo, sorry.

little-trip-design.shopify.com 

thanks 

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MandyLT
Excursionist
34 0 3

Hello 

I have added a favicon via 'customise' 'theme settings' 'favicon' section of the Debut theme.  I have added the image file as a 100x100px .png file, 32 x 32px .png file and a 16 x 16px .png file.  None of these variations works.  I haven't adjusted any code.  

Does anyone know why the favicon isn't showing up please?  

little-trip-design.shopify.com

Thank you in advance. 

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MandyLT
Excursionist
34 0 3

Hi Ketan, did you manage to take a look at this for me? Thanks. 

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Olivia
Shopify Staff
Shopify Staff
381 34 88

Hi, @MandyLT and @KetanKumar.

Olivia here from the Shopify Team. Thanks for sharing your question!

I noticed you shared your question in a new post, so I have gone ahead and merged it to your original topic here.

It appears that your store is password protected, @MandyLT. Please go ahead and temporarily disable the storefront password for us to have a peek; you can find this under Admin > Online Store > Preferences.

A good rule of thumb to see if your changes have been saved, but aren't appearing due to a local error, is to try the following troubleshooting steps:

  •  Try clearing cache/cookies of current browser
  •  Try from a different, up-to-date, browser
  •  Try from a different network connection

I look forward to connecting.

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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MandyLT
Excursionist
34 0 3

Hi Olivia, 

I can't disable my password as i'm on the 14 day free trial at the mo.  I'm going to send you my password now though.  

Thanks very much. 

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MandyLT
Excursionist
34 0 3

frohta

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