Quick links
Quick links
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Debut theme not responsive

Solved
‎11-12-2019 08:58 AM
GoSmooth
New Member
3 0 0

Hi,

 

My site (www.gosmooth.ru) is not responsive when I visit the page with my phones (iPhone 8 and iPhone XS and R).

 

In the past my site was responsive on all devices but suddenly the responsiveness didn't work anymore.

 

I can see my site working fine when I switch to mobile mode on Google Chrome, Mozilla etc. on my desktop PC. But on the actual mobile devices (phones) the responsiveness doesn't work.

 

Does someone know what's the problem with my site regarding the responsiveness?

 

Note: My site www.gosmooth.ru is the Russian version of the original site www.go-smooth.com. On the original site www.go-smooth.com the responsiveness is working perfectly so you can use this as a reference.

 

Thanks in advance for the help!

 

Kind Regards,

 

GoSmooth

0 Likes
Reply

Success.

‎11-12-2019 09:03 AM
OTM
Shopify Expert
650 162 195

Hi, @GoSmooth ,

This is Evita from On The Map.

 

You are missing one meta tag, that enables responsive view:

1. Go to Online Store->Theme->Edit code
2. Asset->theme.liquid->paste code INSIDE <head> tag:

<meta name="viewport" content="width=device-width, initial-scale=1">

 

Best,
Evita

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

- Install our latest app Accessibly - Makes your store accessible for everyone, helps to avoid fines
- Inc 5000 | Shopify Parners | 20+ stores launched | 300+ active clients
- Need help with your Shopify store? Reach out to us!
0 Likes
Reply
Highlighted
‎11-12-2019 09:41 AM
GoSmooth
New Member
3 0 0

Thank you so much, it is fixed now!

0 Likes
Reply
Most Liked Authors
View all badges
Quick links
Facebook Twitter Youtube Instagram Linkedin Pinterest
Terms of Service Privacy Policy