Debut theme not responsive

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New Member
12 0 0

Hi,

 

My site (www.gosmooth.ru) is not responsive when I visit the page with my phones (iPhone 8 and iPhone XS and R).

 

In the past my site was responsive on all devices but suddenly the responsiveness didn't work anymore.

 

I can see my site working fine when I switch to mobile mode on Google Chrome, Mozilla etc. on my desktop PC. But on the actual mobile devices (phones) the responsiveness doesn't work.

 

Does someone know what's the problem with my site regarding the responsiveness?

 

Note: My site www.gosmooth.ru is the Russian version of the original site www.go-smooth.com. On the original site www.go-smooth.com the responsiveness is working perfectly so you can use this as a reference.

 

Thanks in advance for the help!

 

Kind Regards,

 

GoSmooth

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Shopify Expert
667 170 219

This is an accepted solution.

Hi, @GoSmooth ,

This is Evita from On The Map.

 

You are missing one meta tag, that enables responsive view:

1. Go to Online Store->Theme->Edit code
2. Asset->theme.liquid->paste code INSIDE <head> tag:

<meta name="viewport" content="width=device-width, initial-scale=1">

 

Best,
Evita

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New Member
12 0 0

Thank you so much, it is fixed now!

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New Member
5 0 0

I've used the above solution on my site (aromatorytea.com) and it's still not responsive on my iphone7. I've read that the Debut theme has been updated, so wondering if that is the reason it's not working. Is there an alternate solution to make Debut theme responsive?

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Tourist
7 0 2

Same here. The Debut theme is not responsive. It has led to very poor conversion from Mobile user traffic.  Can the team please resolve?

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