Solved

Description does not show in product page

ECC1
Excursionist
29 0 13

Hello there,

I have Konversion theme installed in may shopify site. The problem is with the product page. It does not show the description. 

But it is showing in mobile  version.

It also appears on the customization page.

Page Link: https://apolloprosports.com/collections/genius-pro-stunt-trick-scooter-for-adults-and-kids/products/...

On the customization, It show description,

ECC1_0-1625742383952.png

After saving it doesn't on the desktop

ECC1_1-1625742453217.png

But showing in Mobile

ECC1_2-1625742483365.jpeg

 

 

What is the solution for it. 

 

 

Accepted Solutions (2)

ZestardTech
Shopify Expert
5393 970 1291

This is an accepted solution.

Hello There,

1. In your Shopify Admin go to online store > themes > actions > edit code
2. Find Asset >theme.scss.css and paste this at the bottom of the file:

.product-template .product-description, .section-featured-product .product-description {
display: block !important;
}
Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing

View solution in original post

ZestardTech
Shopify Expert
5393 970 1291

This is an accepted solution.

Hello There,

1. In your Shopify Admin go to online store > themes > actions > edit code
2. Find Asset >theme.scss.css and paste this at the bottom of the file:

@media screen and (max-width:749px){
.product-template .tab-container, .section-featured-product .tab-container {
display: none !important;
}
}
Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing

View solution in original post

Replies 9 (9)

ZestardTech
Shopify Expert
5393 970 1291

This is an accepted solution.

Hello There,

1. In your Shopify Admin go to online store > themes > actions > edit code
2. Find Asset >theme.scss.css and paste this at the bottom of the file:

.product-template .product-description, .section-featured-product .product-description {
display: block !important;
}
Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
ZestardTech
Shopify Expert
5393 970 1291

Thank you for your response. It's good to know that it's worked for you. Kindly feel free to get back to me if you need any further assistance.

Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
ECC1
Excursionist
29 0 13

Still getting similar problem. This code works fine in other devices but in desktop view totally no description and the description tab also

ZestardTech
Shopify Expert
5393 970 1291

Hello There,

1. In your Shopify Admin go to online store > themes > actions > edit code
2. Find Asset >theme.scss.css and paste this at the bottom of the file:

.product-template .tab-container, .section-featured-product .tab-container {
display: block !important;
}
Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
ECC1
Excursionist
29 0 13

It works but i want it to displayed in desktop versions only

ZestardTech
Shopify Expert
5393 970 1291

This is an accepted solution.

Hello There,

1. In your Shopify Admin go to online store > themes > actions > edit code
2. Find Asset >theme.scss.css and paste this at the bottom of the file:

@media screen and (max-width:749px){
.product-template .tab-container, .section-featured-product .tab-container {
display: none !important;
}
}
Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
ECC1
Excursionist
29 0 13

Great @ZestardTech Pallavi. You are a true expert.

ZestardTech
Shopify Expert
5393 970 1291

Thank you for your response. It's good to know that it's worked for you. Kindly feel free to get back to me if you need any further assistance.

Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
danii
New Member
4 0 0

hello , i have the same issue on retina theme, the product description does not show up, can you please help me