Actually Im pretty lost at the moment... Maybe you can help me.
I need to change the image size of the main picture to extra large on desktop and to small on smartphone.
Is something like this even possible?
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What theme are you using? Depending on your theme and paid plan, our themes team may be able to assist you with that change (see our Design Policy). To look into that further for you, I will just need to verify the account. If you would like me to get that process started, please reply here and let me know.
Okay, great. I've just sent you an email, so if you'd like to respond there then I can look into that for you. Thank you!
A Banner section isn't built into the Narrative theme, so you may be referring to the Slideshow section. If so, it wouldn't be possible to for us to implement different slideshow images on mobile and desktop as it would require quite a bit of custom coding. Your best option here would be to find an image that suits both device types. Here are some additional tips to help with that:
- Use images that are 4000 x 2200 px or larger.
- Refrain from uploading images with text on them (text options are instead added in the Theme Editor).
- Set the slide heights to "Adapt to first image", which allows for a more flexible container.
The site is designed for the image container to respond and change depending on the type of screen it's loaded on. For more information on troubleshooting slideshow image cropping, you can take a look at this blog post.
Hope that helps!
So I'm using the theme, "Minimal" and I am having issues with my banner fitting the mobile v. desktop. I am currently using Slideshow for the banner and it is 2500 x 1000 px. I also tried 3420 x 3420 and it was the same result. Can you help me figure out how to fix this issue? My banner is cut off on both sides when switched to Mobile format.
The recommended size for slideshow images for the Minimal theme is 1280 x 460 px. Give that a try and let me know how it goes. Cheers!