Domain name not allow on a store

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Tourist
19 0 2

Hello!

Just a few days ago bought a new domain name from GoDaddy mypetsnest.com 

Tried to connect this domain to my store, but it says that this domain is already in use on the other store

Please, can you check this and fix it that I can connect new domain to a store?

 

Thank you,

Vyacheslav

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Shopify Partner
501 55 77

Hey there @Vyacheslav1 ,

Are you sure you didn't make any typo during entering the domain? Did you contact the Shopify team?

If helpful, please Like and Accept Solution
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Tourist
19 0 2

Hello @UmairA ,

No typo mistake definitely.

I don't know? I just posted this question here so I thought that this is Shopify support. Am I wrong? There is another source to contact?

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Hi @Vyacheslav1 

No this is a community forum.

Their support page is here https://help.shopify.com/en/questions#/contact

they have a live chat.

Although I suggest you contact GoDaddy domains aswell. That sounds weird. To me when going to your domain, it is indeed in use. Check it out. Tell Godaddy domains that you want to use it on your shopify store but it says its in use.

 

If my answer was helpful please Like and Accept my post as the Solution
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