Drop down menu not working on mobile

KetanKumar
Shopify Partner
14414 1673 5184

@ladylux 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
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ladylux
Excursionist
11 0 4

I have tested it on 2 different android mobile devices through chrome browser. Then with an iPhone as well. All three are having the same problem. Sometimes the product variant options can all work for a minute and then stop working once you start changing pages and browsing through the site? The currency menu will not drop down majority of the time but the rest of the menu works perfectly fine. Thanks!

KetanKumar
Shopify Partner
14414 1673 5184

@ladylux 

oh, so i have check many device this issue but i can't see sorry all working fine 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
ladylux
Excursionist
11 0 4

It seems to be an intermittent problem where it could happen when first opening the site, then work for a while and stop again. Or it could work as soon as you go on the site but then stop working when browsing around to different sections/categories etc.

Please let me know if this helps you see the problem.

Thanks!!

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KetanKumar
Shopify Partner
14414 1673 5184

@ladylux 

if possible to share video further issue?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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ladylux
Excursionist
11 0 4

Yes I have sent them to your email. 

My email address is ladiesluxure@gmail.com

Thanks!

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KetanKumar
Shopify Partner
14414 1673 5184

@ladylux 

thanks 

i will check your email and let you know

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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