Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community!
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
thanks for url
can you please share product gird item or product card or product gird etc so i will check and update
do you need custom image?
so can you please just upload your product image that's it nothing any change required
ok please sent theme zip file