Favicon not showing on Checkout page

Highlighted
New Member
1 0 2

Hi,

Favicon icon is showing on all of my pages but it is not showing on checkout.shopify.com/..

Website: www.woodin.in

Regards,

Sam

2 Likes
Highlighted
Shopify Staff
Shopify Staff
283 0 53

Hi Sam,

Hugh here from Shopify. I hate to bring bad news to you, however, it is not possible to have the Favicon used on your site show in the checkout page on the store. 

This is because the checkout pages are hosted on our secure server, separate from what is used to display the rest of the site, before the checkout pages. All Shopify stores on standard plans experience this, and no custom Favicons can be used. The only plan type that can customize checkout pages are Plus accounts.

Please let me know if you had any other questions about this!
Hugh

Happy selling! :)
0 Likes
Highlighted

This is the least that shopify should allow us to have. Everyone loses - The client that doesn't trust the shop and leaves, the shop owner that lost a sale, and shopify with reputation.

12 Likes
Highlighted
New Member
1 0 5

This is stupid. Shopify should allow this feature to everyone. Customers will just end up leaving, which is ultimately bad for Shopify merchants and Shopify itself. You know, since not as many people will keep their store open.

5 Likes
Highlighted
Explorer
51 1 16

since one month on shopify and still not ready with migration. everyday i discover a new basic feature which is not supplied if you don't pay huge amount of money (which is for a small shopkeeper)

 

  • Favicon only on homepage
  • no captcha on forms
  • no free url modify (only the last piece possible)
  • .
  • .
  • .
  •  
5 Likes
Highlighted
Tourist
3 0 3

This is really bad on your part. Not cool at all :(

1 Like
Highlighted
Tourist
3 0 3

I'm the same - This is not good at all.

1 Like
Highlighted
Tourist
3 0 3

This is really bad and unforeseeable to any shopify customers. Not cool!

1 Like
Highlighted
New Member
1 0 2

I have to agree with the above comments. Basic program stores will never get to be larger customers if customers don't trust the store.

2 Likes
Highlighted
New Member
2 0 1

@Hugh_Luong 

Is shopify planning to add this feature for basic tier shops?

 

This should be included as a basic feature. Shopify plus is far out of reach for startups.
Do your competitors offer it? Seems so...

Thanks,

John

1 Like