For each product, I have several product images and also one product video. When I preview it, the video doesn’t show up. Only the images are visible.
anyone knows what‘s the problem here?
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one) so we can help you.
Did you add the video to the description? Or as a product image?
In this case I'm afraid that your theme is not compatible with videos. If that is a deal breaker for your business model there are two possible alternatives:
1. Switch to a free theme that is compatible with videos (such as Debut);
2. Hire a Shopify developer to implement this feature onto your current theme.
No worries, you too, have a good one.