[HELP][Brooklyn] Messenger Icon shows in "customize" but not in the real website

Solved
Tourist
4 1 0

Hello, I've set up messenger on my website for the customer service following this tutorial:

https://medium.com/swlh/how-to-set-up-facebook-messenger-chat-on-your-shopify-store-a13e40186a75

 

I also did it two days ago in another store and it works perfectly, in this one however it shows up in the "customize theme":

Screenshot 2020-01-10 at 10.13.58.pngCorrectly shows on bottom-right

But it doesn't show on the "real" website:

Screenshot 2020-01-10 at 10.14.24.pngIt doesn't show

 

To me this is extremely weird. I have a fairly good amount of experience with code and usually I'm able to troubleshoot stuff by googling, but this time I have no idea what's going on. Any help?

 

 

EDIT

Maybe if found something useful:

Screenshot 2020-01-10 at 10.23.17.png

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Success.

Tourist
4 1 0

Ok, as usual, I solved my problem I was trying to solve for hours within minutes after asking for help.

 

For whoever lands here from google: you have to whitelist all your domains on Facebook.

 

The customize page use the .myshopify.com domain, that's why it worked there.

 

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