Help: videos on promo box NOT showing up and playing

Solved
abcxytz1234
Explorer
77 1 24

Hi I updated my current theme but the videos aren’t showing up and playing for weird reason. No issues in prior theme. 

I will create new pages but I guess video issues will persist. 

can someone help? see screenshots and links to videos that are not working 

 

C123808A-6F39-49BE-9CAD-5C460A59DAA6.jpeg

7C4ADEA3-C319-4C9D-913A-E5AF8CEFE5BF.jpeg


 

https://doodlemedo.com

 

https://doodlemedo.com/collections/prints-splash-of-life

 

https://doodlemedo.com/collections/prints-a-special-delivery

 

if you need developer access, feel free to email me at hello@doodlemedo.com

 

 

 

 

KetanKumar
Shopify Partner
20367 2109 7619

@abcxytz1234 

can you please just upload your video 

i can't see now any videoss

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
abcxytz1234
Explorer
77 1 24

Hi

@KetanKumar 

I have uploaded all the videos, the problem is they are not showing. I don't know why. It's shopify CDN link like this one 

 

https://cdn.shopify.com/s/files/1/0537/1618/9341/files/A_special_delivery_1296px.mp4?v=1616987401

KetanKumar
Shopify Partner
20367 2109 7619

@abcxytz1234 

Yes, great but your video link doesn't proper upload 

KetanKumar_0-1623656255927.png

 

can you please share this section code so i will check

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
abcxytz1234
Explorer
77 1 24

@KetanKumar gotcha! I have sent you an invite for developer access, please accept. Easier that way to fix. 

I chose skin 6 under my current theme so have been editing code in asset "theme-skin-6.min.css"

In addition if I want to create custom page in future, can you show me the codes for the video I need to add so I can edit myself next time? thanks!!

KetanKumar
Shopify Partner
20367 2109 7619

This is an accepted solution.

@abcxytz1234 

great thanks 

i have update code please check its working now 

see attachment where do i have change 

Doodle Me Do _ Edit _ Upload Me Shella Theme 4.9.0 _ Shopify.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
abcxytz1234
Explorer
77 1 24

@KetanKumar 

 

Got it thanks! I may copy and paste the builder and spacer css to create a custom page next time. So I don’t have to change any codes in the builder and spacer css right? Since the changes are made in the promo box css?

KetanKumar
Shopify Partner
20367 2109 7619

@abcxytz1234 

yes, current doesn't change on your css its html code issue 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing