Help with Customisation editor bar not loading on side.

New Member
1 0 1


Please can someone advise on what the customisation bar on the side is not loading. I have attached an image. 

I have followed all advice on this platform, including deleting cache, trying a new theme (happening on these), different web browser and other advise. 

Unfortunatley following these steps the issue has still not been resolved and is slowing down the development time of my site. 

Any help is greatly appreciated. 

P.s. is there a place to actually live chat with Shopify staff? or anywhere to fast answers that doesn't include going through these pages. 

Screenshot 2021-06-18 at 17.28.26.png


Shopify Partner
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sorry for that issue may service issue if you have again issue please contact Shopify Support team 

If helpful then please Like and Accept Solution.
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