Home Page Banner Disappearing

pscott1
Tourist
12 0 4

Hey guys,

My homepage banner keeps disappearing in Firefox if the window reaches a certain width. Has this happened to anyone else? I'm using the District Theme from the Shopify Store.

Thank you

Pierre

KetanKumar
Shopify Partner
20470 2116 7720

Hello, @pscott1 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Annabella50
Tourist
6 0 2

Hi can someone help me my banner has disappeared and I can't seem to get in back

Hello @pscott1,

Please share:
- your store URL;
- page URL with the issue you mention;
- storefront password (if your store has one).

If the store is not online yet, please follow this quick tutorial to learn how to safely and temporarily share an offline/unpublished theme URL.

Kind regards,
Diego

◦ Product page slider & thumbnails with swiping for free themes: Minimal | Debut | Brooklyn | Supply
◦ Replace apps with simple copy/paste code snippets. Examples clicking here.
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KetanKumar
Shopify Partner
20470 2116 7720

@Annabella50 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes

@Annabella50 

Please send a screenshot of the banner that is disappearing.

Kind regards,
Diego

◦ Product page slider & thumbnails with swiping for free themes: Minimal | Debut | Brooklyn | Supply
◦ Replace apps with simple copy/paste code snippets. Examples clicking here.
0 Likes

@Annabella50 

Kindly send a screenshot (image) instead of the URL so we can see which banner you mean that is disappearing. From what I've tested on Firefox there are no elements disappearing.

Kind regards,
Diego

◦ Product page slider & thumbnails with swiping for free themes: Minimal | Debut | Brooklyn | Supply
◦ Replace apps with simple copy/paste code snippets. Examples clicking here.
0 Likes