Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community!
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
Please send me the password. I will check it for you.
Because the password you sent is incorrect: https://i.imgur.com/sBCTBwo.png
Yes, please check product code